1. General provisions
1.1. This Policy describes what data about users is processed by the personal finance service zidos trail (an expense tracker based on bank and card emails, a website and an app) (the “Service”), what it is used for, how it is stored and to whom it is disclosed.
1.2. The data operator is the administration of the zidos trail project (the “Administration”). By using the Service, the user confirms that they have read the Policy and agree to it. If you do not agree, do not use the Service.
1.3. The Policy applies together with the Service’s User Agreement. The operator’s details are not stated in this document; for contact, use the email address in the “Contacts” section.
2. What data we process
2.1. We process only the data needed for the tracker to work:
- Account data: the email address and account settings (display currency, categories, family budget parameters);
- Imported transaction data: the amounts, sellers (merchants), dates and categories of transactions that you upload as a file or connect yourself;
- Receipt images that you upload to the service;
- Payment information: the plan, the payment due date, the payment identifier (without card data);
- Support requests and technical logs (IP address, time and address of the request).
2.2. The demo mode is available without registration and does not require you to provide personal data: the demo data only shows what the service can do.
2.3. The Service does not accept, store, exchange or transfer cryptocurrency, does not request private keys, seed phrases or access to wallets, and is not a financial adviser. Never send such information to the service or by email.
3. Purposes of processing
- keeping records of expenses, categories and the family budget, and calculating cashback;
- providing the paid PRO plan and keeping records of payments;
- contacting the user and answering support requests;
- protection against abuse and ensuring the security of accounts;
- compliance with legal and accounting requirements.
4. Payment and payment data
4.1. The paid PRO plan is paid for through a payment provider. The Administration does not receive or store bank card data: the card is entered on the Payment provider’s side, and the Administration receives only a notification of the payment status and its identifier.
5. Disclosure to third parties
5.1. To operate the Service, data is passed to third-party services only to the extent necessary:
- payment provider: acceptance of payment for the PRO plan;
- hosting and network infrastructure: hosting of the service and storage of data, and processing of technical request data, including the IP address.
5.2. The Administration does not sell personal data and does not pass it on for advertising mailings by third-party companies. Data may be disclosed to authorised bodies where this is expressly required by law.
6. Storage and deletion
6.1. Account, transaction and receipt data is stored while the account is active. The user can delete imported data and receipts, and the whole account, by writing to finance@zidos.app. After the account is deleted, the data is deleted within a reasonable time, while payment records may be kept for as long as needed for accounting and dispute resolution.
6.2. The Administration takes reasonable organisational and technical protection measures, including restricting access. Absolute protection cannot be guaranteed when data is transmitted over the internet.
6.3. Data about your transactions is used only to show you reports and is not passed to advertisers.
7. User rights
7.1. You are entitled to request information about the data we hold about you, its correction or deletion, and to withdraw your consent to processing. To do so, write to finance@zidos.app and state the email address of your account. The request is considered within a reasonable time, as a rule within 30 days.
7.2. Deleting data does not cancel services already rendered. Payment records may be retained to the extent necessary for accounting and dispute resolution. Withdrawing consent may make it impossible to keep using the Service’s paid features.
8. Cookies and local storage
8.1. The zidos portal does not use cookies for tracking and does not include third-party analytics or advertising scripts. Technical cookies and the browser’s local storage, if used, are needed only for the interface to work (for example, to remember the settings you selected) and are not used for profiling.
9. Age
9.1. The Service is not intended for persons who have not reached the age at which they are entitled to make purchases independently under the law of their country. Minors may use paid features only with the consent of their legal representatives.
10. Changes to the Policy
10.1. The Administration may change the Policy. The current version is always available on the zidos portal, and the date of the version is shown at the beginning of the document. By continuing to use the Service after changes are published, the user accepts the new version.
11. Contacts
11.1. For questions about data processing, write to finance@zidos.app. Operator: the administration of the zidos trail project.