1. General provisions
1.1. This Policy describes what data about users is processed by the service “zidos raskroy” (cutting long videos into vertical 9:16 clips with subtitles) (the “Service”), what it is used for, how it is stored and to whom it is disclosed.
1.2. The data operator is the administration of the zidos raskroy project (the “Administration”). By using the Service, the user confirms that they have read the Policy and agree to it. If you do not agree, do not use the Service.
1.3. The Policy applies together with the Service’s User Agreement. The operator’s details are not stated in this document; for contact, use the email address in the “Contacts” section.
2. What data we process
2.1. We process the data needed to cut videos:
- Account data: the email address (used to sign in) and the password in the form of an irreversible hash; we do not store the password itself;
- Uploaded materials: the videos that you upload or whose links you provide;
- Derived data: a text transcript of the speech, the topics found and the finished clips;
- Payment history: the plan or order, amount, time, payment identifier (without card data);
- Support requests and technical logs (IP address, time and address of the request).
2.2. The uploaded videos may contain speech and show people. By uploading a video, the user confirms that they are entitled to submit these materials for processing.
3. Purposes of processing
- speech recognition, topic search and editing of clips with subtitles at your order;
- keeping records of payments, plans and limits;
- contacting the user and answering support requests;
- protection against abuse, including checking the uploaded content for compliance with the rules;
- compliance with legal and accounting requirements.
4. Payment and payment data
4.1. Payment is accepted through a payment provider. The Administration does not receive or store bank card data: it receives only a notification of the payment status and its identifier.
5. Disclosure to third parties
5.1. To operate the Service, data is passed to third-party services only to the extent necessary:
- payment provider: acceptance of payment;
- hosting and network infrastructure: hosting of the service and storage of files for the duration of processing, and processing of technical request data, including the IP address;
- providers of artificial intelligence models: the transcript text of the uploaded video (without the email address and payment data) is passed on to search for topics and check clips; such providers may be located outside the Russian Federation.
5.2. The Administration does not sell personal data and does not pass it on for advertising mailings by third-party companies. Data may be disclosed to authorised bodies where this is expressly required by law.
6. Storage and deletion
6.1. Video retention period. Uploaded videos, and the derived transcripts and clips, are stored for up to 30 days and then deleted. You can download the result within this period or request earlier deletion by email to raskroy@zidos.app.
6.2. Account data is stored while the account is active. Payment records may be kept for as long as needed for accounting and dispute resolution, and are then deleted or anonymised.
6.3. The Administration takes reasonable organisational and technical protection measures, including restricting access. Absolute protection cannot be guaranteed when data is transmitted over the internet. The Administration does not use your videos in advertising and does not publish them.
7. User rights
7.1. You are entitled to request information about the data we hold about you, its correction or deletion, and to withdraw your consent to processing. To do so, write to raskroy@zidos.app and state the email address of your account. You can also delete the account and all videos yourself in your personal account. The request is considered within a reasonable time, as a rule within 30 days.
7.2. Deleting data does not cancel services already rendered. Payment records may be retained to the extent necessary for accounting and dispute resolution. Withdrawing consent may make it impossible to keep using the Service’s paid features.
8. Cookies and local storage
8.1. The zidos portal does not use cookies for tracking and does not include third-party analytics or advertising scripts. Technical cookies and the browser’s local storage, if used, are needed only for the interface to work (for example, to remember the settings you selected) and are not used for profiling. To sign in to your personal account, the Service uses one necessary session cookie; signing in is not possible without it.
9. Age
9.1. The Service is not intended for persons who have not reached the age at which they are entitled to make purchases independently under the law of their country. Minors may use paid features only with the consent of their legal representatives.
10. Changes to the Policy
10.1. The Administration may change the Policy. The current version is always available on the zidos portal, and the date of the version is shown at the beginning of the document. By continuing to use the Service after changes are published, the user accepts the new version.
11. Contacts
11.1. For questions about data processing, write to raskroy@zidos.app. Operator: the administration of the zidos raskroy project.