1. General provisions
1.1. This Policy describes what data about users is processed by the game project “Minecraft zidos” (a Minecraft server based on Paper, a Telegram bot and a website) (the “Service”), what it is used for, how it is stored and to whom it is disclosed.
1.2. The data operator is the administration of the Minecraft zidos project (the “Administration”). By using the Service, the user confirms that they have read the Policy and agree to it. If you do not agree, do not use the Service.
1.3. The Policy applies together with the Service’s User Agreement. The operator’s details are not stated in this document; for contact, use the email address in the “Contacts” section.
2. What data we process
2.1. We process the data needed to sell and deliver purchases:
- Telegram data: the user’s numeric identifier (Telegram ID) and username, which Telegram passes to the bot;
- Game data: the Minecraft nickname that you gave when linking to the bot;
- Purchase history: the item, amount, currency, time, delivery status and payment identifier;
- Support requests: the messages you send to the bot or by email, and the replies to them;
- Technical logs: IP address and request data in the logs of the web server and the hosting.
2.2. The Administration does not request passport data, address or phone number and does not collect special categories of data.
3. Purposes of processing
- delivering purchased ranks, cosmetics, the season pass and the in-game currency “sparks” to the Minecraft nickname you provided, and keeping records of purchases;
- contacting the user and answering support requests;
- protection against fraud and review of disputed payments and violations of the server rules;
- compliance with legal and accounting requirements.
4. Payment and payment data
4.1. Purchases are made in the Project’s Telegram bot. Payments are accepted by Telegram (Telegram Stars) and, once connected, by a payment provider (roubles, SBP and bank card). The Administration does not receive or store bank card data or SBP details: it receives only a notification of the payment status and its identifier.
5. Disclosure to third parties
5.1. To operate the Service, data is passed to third-party services only to the extent necessary:
- Telegram: operation of the bot and acceptance of Telegram Stars payments;
- payment provider: acceptance of payments in roubles (SBP and bank card) once this payment method is connected;
- hosting and network infrastructure: hosting of the server, the bot and the website, and processing of technical request data, including the IP address.
5.2. The Administration does not sell personal data and does not pass it on for advertising mailings by third-party companies. Data may be disclosed to authorised bodies where this is expressly required by law.
6. Storage and deletion
6.1. Data is stored while the user uses the Project, and afterwards for the period needed for accounting, dispute resolution and fraud protection. When this period expires, the data is deleted or anonymised.
6.2. The Administration takes reasonable organisational and technical protection measures: access to the data is limited, and calls to the bot are verified by Telegram’s means. Absolute protection cannot be guaranteed when data is transmitted over the internet.
7. User rights
7.1. You are entitled to request information about the data we hold about you, its correction or deletion, and to withdraw your consent to processing. To do so, write to mc@zidos.app and state your Telegram ID or Minecraft nickname. The request is considered within a reasonable time, as a rule within 30 days.
7.2. Deleting data does not cancel services already rendered. Payment records may be retained to the extent necessary for accounting and dispute resolution. Withdrawing consent may make it impossible to keep using the Service’s paid features.
8. Cookies and local storage
8.1. The zidos portal does not use cookies for tracking and does not include third-party analytics or advertising scripts. Technical cookies and the browser’s local storage, if used, are needed only for the interface to work (for example, to remember the settings you selected) and are not used for profiling.
9. Age
9.1. The Service is not intended for persons who have not reached the age at which they are entitled to make purchases independently under the law of their country. Minors may use paid features only with the consent of their legal representatives.
10. Changes to the Policy
10.1. The Administration may change the Policy. The current version is always available on the zidos portal, and the date of the version is shown at the beginning of the document. By continuing to use the Service after changes are published, the user accepts the new version.
11. Contacts
11.1. For questions about data processing, write to mc@zidos.app. Operator: the administration of the Minecraft zidos project.