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Privacy Policy

Version dated 29.09.2026. Operator: the RU RUST x5 project administration. Contact: rust@zidos.app

This is an English translation for convenience. If it differs from the Russian version, the Russian version applies.

1. General provisions

1.1. This Policy describes what data about users is collected by the RU RUST x5 game project (the “Project”), including the Telegram bot @zidos_rust_bot, the shop Mini App and the website, what this data is used for and to whom it is disclosed.

1.2. The data operator is the administration of the RU RUST x5 project (the “Administration”). By using the bot, the shop or the website, the user confirms that they have read the Policy and agree to it. If you do not agree, do not use the service.

1.3. The Policy applies together with the Project’s User Agreement.

2. What data we process

  • Telegram data: the user’s numeric identifier (Telegram id) and the name that Telegram passes to the bot when you contact it.
  • Game data: SteamID and in-game nickname, only if you have linked a game account with the /link command.
  • Purchase history: the item, amount, currency, time, delivery status and the payment identifier in Telegram or Platega.
  • Settings and service records: the flag showing that raid alerts and bonuses are turned on, records of the daily bonus received, support requests and their content.
  • Technical logs: IP address and request data (time, page address, browser) in the logs of the web server and of Cloudflare, through which the website runs.

2.1. We do not receive or store bank card payment data, SBP (Faster Payments System) details or crypto wallets: payments are accepted and processed by Telegram (Stars) and the Platega payment service. We receive from them only a notification of the payment status and its identifier.

2.2. We do not request passport data, address or phone number, and we do not collect special categories of data.

3. Purposes of processing

  • delivering paid items to the linked game account and keeping records of purchases;
  • contacting the user and answering support requests;
  • raid alerts and bonuses in Telegram (turned off with the /raid off command);
  • protection against fraud and review of disputed payments and violations of the server rules;
  • compliance with legal and accounting requirements.

We do not use the data for advertising mailings by third-party companies and we do not sell it.

4. Disclosure to third parties

To operate the service, data is processed by the following third-party services to the extent necessary:

  • Telegram: operation of the bot and the Mini App, acceptance of Telegram Stars payments;
  • Platega: acceptance of payments via SBP, bank card and cryptocurrency;
  • Cloudflare: delivery of the website and protection against attacks (processes technical request data, including the IP address);
  • Steam: only the SteamID is used, as the identifier of the game account.

In addition, data may be disclosed to authorised bodies where this is expressly required by law.

5. Storage and protection

5.1. Data is stored while the user’s account in the Project is active, and afterwards for the period needed for accounting, dispute resolution and fraud protection. When this period expires, the data is deleted or anonymised.

5.2. We take reasonable organisational and technical protection measures (access is limited to the Administration, and calls to the API are verified by the Telegram signature). However, no method of transmitting data over the internet can be absolutely secure, and we cannot guarantee complete protection.

6. User rights

6.1. You may request information about the data we hold about you, its correction or deletion, and you may withdraw your consent to processing, by writing to rust@zidos.app and stating your Telegram id or SteamID. The request is considered within a reasonable time, as a rule within 30 days.

6.2. Deleting data does not cancel items that have already been delivered; payment records may be retained to the extent necessary for accounting and dispute resolution. Withdrawing consent may make it impossible to keep using the shop.

6.3. You can turn off raid alerts and bonuses at any time with the /raid off command in the bot.

7. Cookies and local storage

The website and the Mini App do not use cookies and do not include third-party analytics or advertising scripts. The Mini App administrator panel stores in the browser’s localStorage only the history of commands entered by the administrator; this storage is not used for ordinary users.

8. Age

The service is not intended for persons who have not reached the age at which they are entitled to make purchases independently under the law of their country. Minors may use the service only with the consent of their legal representatives.

9. Changes to the Policy

The Administration may change the Policy. The current version is always available on the zidos portal, and the date of the version is shown at the beginning of the document. By continuing to use the service after changes are published, the user accepts the new version.

10. Contacts

For questions about data processing: rust@zidos.app, or the /support command in the bot @zidos_rust_bot.

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