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Direct: replies to comments

Someone leaves a keyword under your Instagram post. Direct replies under the post and sends what you promised to their DMs: a link, a guide or a promo code. Under YouTube videos it replies in public.

Start free Open the demo

Free: 25 active contacts a month, €0. Sign in with Instagram or Google.

The studio and the conversation are made up.

What happens after a comment

01 CommentAna types a word from the rule under the post.
02 Public replyEveryone sees it; you can set several variants.
03 Direct messageThe button opens the conversation. Then Direct asks for an email and sends the guide.

A rule fits on one screen

Pick the post and the words. On the right you see what a person gets in Instagram. The frame is from the dashboard editor, which is live in the demo.

The "Glaze guide" rule editor in the Direct dashboardThe "Glaze guide" rule editor in the Direct dashboard

The dashboard is in Russian for now

70 rule templates in the dashboard

Open the demo

What triggers a reply

Eight triggers, from a comment to a contact event.

  • ana.pottery now

    recipe

    Reply

    a chosen post, any post or the next one

  • Live

    ana.pottery now

    recipe

    Reply

  • Ana replied to your story

    recipe

  • ana.pottery mentioned you in their story

  • guide

  • how much is the glaze set?

  • ig.me/m/marta.keramika?ref=guide
  • tag: glaze-guide

Direct asks and remembers the answer

An email, a phone, a name, a button choice, a date, a number or a link. The answer is checked; if it is wrong, Direct asks again. It reminds once those who did not answer.

Contact: the email is saved to a field, the flow added a tag

ana.potteryInstagram
Email ana@pottery.example Tags glaze-guide

Google Sheets: add, find or update a row

Leads
NickEmailDate
olga.clayolga@clay.exampleNov 8
jovana_glazejovana@glaze.exampleNov 9
ana.potteryana@pottery.exampleNov 10

Also in flows: quick-reply buttons, a follow request, a date reminder, a webhook, MCP.

Under YouTube videos Direct replies in public

The rule is the same: a word in a comment and your reply under it. YouTube has no direct messages, so put the link in the reply or in the description. Sign in to the dashboard with Google.

Inbox, contacts and analytics

Inbox in the Direct dashboardInbox in the Direct dashboard

Conversations with an assignee; new ones are assigned in turn.

AI replies from your knowledge base come with Pro and Business.

The dashboard is in Russian for now

Plans

The price depends on the number of active contacts a month.

Pro
€29/mo

2,500 active contacts a month

AI replies from your knowledge base

billed yearly

Start free

Card payment in the dashboard is not switched on yet. Start on Free; you will be able to change the plan in the dashboard.

  • €0/mo

    25 active contacts a month

    AI replies from your knowledge base

    billed yearly

    Start free

    Card payment in the dashboard is not switched on yet. Start on Free; you will be able to change the plan in the dashboard.

  • €14/mo

    250 active contacts a month

    AI replies from your knowledge base

    billed yearly

    Start free

    Card payment in the dashboard is not switched on yet. Start on Free; you will be able to change the plan in the dashboard.

  • €29/mo

    2,500 active contacts a month

    AI replies from your knowledge base

    billed yearly

    Start free

    Card payment in the dashboard is not switched on yet. Start on Free; you will be able to change the plan in the dashboard.

  • €59/mo

    7,500 active contacts a month

    AI replies from your knowledge base

    billed yearly

    Start free

    Card payment in the dashboard is not switched on yet. Start on Free; you will be able to change the plan in the dashboard.

Connect an account and switch on a rule

Sign in with Instagram or Google. Free includes 25 active contacts a month, €0.

Start free Open the demo